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About Us

Howard/Merrell is a full-service advertising and communications agency located in Raleigh, NC. We do advertising, all things digital, social media marketing, public relations, media planning and buying, research and strategic consulting. We do it well. And we do it all under one roof.
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From the Blog

Training Employees to Deliver Better Customer Experiences

We live in an experience economy. People pay more for a great experience. Not only do people enjoy talking about experiences, the Internet allows people to share them quickly and freely through their social networks. In the world of social media and oversharing, bad customer experiences can be the kiss of death for a company. Consistently delivering a positive […]

Week In Marketing: Twitter Collaboration, Facebook Conference, #ThanksList, Social Media News

1. Why Developers Want to be on WhatsApp so Badly WhatsApp cofounder Brian Acton announced at Facebook’s recent F8 conference that they do not plan to share the WhatsApp API. Acton explained that they want to keep the app as pure as possible, and to make sure no third parties get a hold who might […]